Frequently asked questions to help you buy a voucher, a gift box or an item - Hôtel Le Marquis
Are gift boxes sent immediately after purchase?
Yes, your gift box is sent immediately after purchase in digital format. The lucky recipient can then book their stay dates at Hôtel Le Marquis.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are available in digital format and sent immediately after your purchase. Enjoy your getaway at Hôtel Le Marquis.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can send the gift box directly to the recipient without them knowing the amount. To do this, select the 'Hide the amount' option when placing your order at our establishment, Hôtel Le Marquis.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
The gift box can be sent by email, by mail, or picked up in person when finalizing your order. Digital delivery is immediate, and the recipient can then book their stay dates according to their availability. Enjoy Parisian elegance with a gift box from Hôtel Le Marquis.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different recipients. Each box will be personalized according to your wishes, for a tailor-made Parisian getaway at Hôtel Le Marquis.
How do I create a group fund and invite people?
To create a fund and invite friends and family to contribute, select this option during your online purchase. You can then share the fund details via email or link. The beneficiary can then book their stay at Hôtel Le Marquis according to availability.
How can I choose the amount for a gift card?
The amount of the gift voucher is set by the available gift boxes at Hôtel Le Marquis. You can choose from the proposed options the one that fits your budget.
How can I log in to my account?
To access your account on our website, use the email address and password you created during your registration. If you have forgotten your password, use the reset option available on the login page of our establishment, Hôtel Le Marquis.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button to prepare your next selection of gift boxes at Hôtel Le Marquis.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time. They will all be included in your order and you can give them to your loved ones for unforgettable stays at Hôtel Le Marquis.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the concerned item. You can also empty your entire cart using the dedicated option on our Hôtel Le Marquis website.
How do I purchase or give a gift box?
To offer a gift box from Hôtel Le Marquis, choose your gift box, add it to your cart, and personalize it with a message before finalizing your order. The gift box is sent immediately in digital format, allowing the recipient to book their stay dates at their leisure.
Can we give a gift certificate and let the recipient choose the experience?
Yes, our gift boxes allow the recipient to choose their experience. They can select from our various offers, such as the Romantic Getaway or the Parisian Getaway, for a stay at Hôtel Le Marquis.
Can I modify or cancel my order?
Modifications or cancellations to your gift box order depend on the conditions specified at the time of purchase. At Hôtel Le Marquis, you benefit from secure payment and immediate digital delivery of your gift box, allowing the recipient to book their stay dates according to availability.
Is the gift box customer service reachable by email?
You can send us an email at the address indicated on our website for any questions regarding your gift box. We commit to responding within 48 business hours, at our establishment Hôtel Le Marquis.
Is the gift box customer service reachable by phone?
The customer service of Hôtel Le Marquis is reachable by phone from Monday to Friday, 9 AM to 6 PM. You can also find useful information in our official store.
Can I check the status of my gift box online?
You can track the status of your gift box online via your personal space. Log in with the credentials received at the time of purchase to access all the necessary information. Enjoy your experience at Hôtel Le Marquis to the fullest.
Is there an online chat available for questions about gift boxes?
An online chat service is available on our website to answer your questions about our gift boxes. You can contact us to get additional information about the terms of use of your gift box at our establishment, Hôtel Le Marquis.
Is there a dedicated customer service for gift boxes?
The customer service team at Hôtel Le Marquis is at your disposal for any questions regarding your gift box. You will find detailed information on how to use your gift box and the services offered directly on our website or in the general terms and conditions of our establishment, Hôtel Le Marquis.
Is there a dedicated FAQ for gift boxes?
This FAQ answers your questions about using your gift box for a stay at Hôtel Le Marquis. You will find practical information about booking, validity, and included services to fully enjoy your Parisian getaway.
Is spa access included in my gift box?
Access to the spa is not included in the Hôtel Le Marquis gift boxes. To enjoy this service, you can book it as an extra during your stay.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a gift box has the same services as other guests at Hôtel Le Marquis, according to the establishment's conditions.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box itself or in the accompanying booklet. You will find information about the hotel nights, breakfasts, and any proposed activities, such as a Seine cruise or a stay in an elegant room at Hôtel Le Marquis.
Is parking included in my gift box?
The Hôtel Le Marquis gift box does not include parking. For your convenience, you can park near the establishment.
Is breakfast included in my gift box?
Breakfast is included in some Hôtel Le Marquis gift boxes. To check if yours includes it, consult the specific conditions of your offer.
Is special attention given to the recipient of a gift box?
Special attention is given to gift box recipients, with specific services such as rose petals and champagne for the Romantic Getaway in Paris, or a delicious breakfast to start the day gently. These details are specified upon reservation at our establishment, Hôtel Le Marquis.
Is a welcome drink included in my gift box?
The presence of a welcome drink is not mentioned in the services of the gift boxes offered by the Hôtel Le Marquis establishment.
Should we bring towels to the Spa?
The towels are provided by the establishment. Therefore, you do not need to bring any to the spa at Hôtel Le Marquis.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly purchase multiple gift boxes for your employees and customize them according to your preferences. Our gift boxes are available in several formulas, such as the Romantic Getaway or the Parisian Getaway, for an unforgettable stay at Hôtel Le Marquis.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes and send them directly to your clients, either in digital format or paper format. The delivery is immediate, and the lucky recipient can book their dates at the Hôtel Le Marquis establishment.
Do you offer preferential rates for bulk purchases?
Degressive rates are available for large quantity purchases, with a customized quote based on the volume ordered at Hôtel Le Marquis.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer advantageous and customized solutions for corporate committees, with preferential rates and customization options tailored to your needs, at our establishment Hôtel Le Marquis.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, you can update the details online from your account or by providing us with your order number and the new information. Changes are possible according to the terms of purchase, at our establishment Hôtel Le Marquis.
How can I leave a review for my gift box?
You can share your feedback about your stay by logging into your customer account. Your input is valuable to us as it helps us improve, and we welcome it with gratitude at Hôtel Le Marquis.
How can I contact the store?
For any questions regarding your gift box, you can consult the general terms and conditions of sale on our website. The boxes are to be used according to the availability of our establishment, Hôtel Le Marquis.
Is there a dress code for the gift box?
The dress code at Hôtel Le Marquis is smart casual. You can enjoy the hotel's refined atmosphere and amenities, such as the bar or the lounge with fireplace, with elegance. Hôtel Le Marquis embodies the Art of Living of the Dandy, with refined and contemporary decor.
From what age can I get a treatment?
The minimum age to receive a treatment varies depending on the services offered. Hôtel Le Marquis welcomes you in an elegant and refined setting, ideal for a Parisian getaway.
Is it absolutely necessary to make a reservation?
Yes, it is necessary to make a reservation to use your gift box at Hôtel Le Marquis.
How can one access the hotel from the airport?
To get to Hôtel Le Marquis from the airport, you can choose to take a taxi, rent a car, or use public transportation. The hotel is located just steps away from the Eiffel Tower, in the heart of the 15th arrondissement of Paris, easily accessible from the main Parisian airports.
Is the establishment accessible to people with reduced mobility?
The accessibility of Hôtel Le Marquis for people with reduced mobility depends on the facilities of the establishment. This 4-star boutique hotel in Paris, located just steps away from the Eiffel Tower, combines elegance and comfort for a refined stay.
Are pets allowed in the establishment?
Pets are allowed in our establishment, Hôtel Le Marquis.
Where can I find the menus?
The menus are available directly on the website of Hôtel Le Marquis. You can view them in detail on the page of each set or by exploring the hotel's website.
What are the hours of operation?
Hôtel Le Marquis welcomes you in its plush and refined atmosphere at any time of the day. For precise information on opening and closing hours, you can refer to the details provided upon booking your stay at our establishment, Hôtel Le Marquis.
Is there parking available near the establishment?
Hôtel Le Marquis does not have a private parking lot, but several parking options are available nearby in the 15th arrondissement of Paris. You can enjoy your stay in this 4-star boutique hotel just steps away from the Eiffel Tower.
What are the delivery methods for gift boxes/vouchers?
The gift boxes from Hôtel Le Marquis are sent immediately in digital format by email. This way, you can offer them to your loved ones without delay, who can then book their stay dates directly with the establishment.
Is postal delivery offered?
We offer the postal delivery of our gift boxes. The lucky recipient can book their dates at the Hôtel Le Marquis establishment.
In addition to gift boxes, is it possible to order or have items delivered?
We only offer gift boxes for stays at Hôtel Le Marquis. For additional items, you can check the conditions of the Hôtel Le Marquis establishment.
Is the gift box available in physical format?
The Hôtel Le Marquis gift box is available in physical format, but you can also choose a digital version for immediate delivery. Enjoy this elegant and refined Parisian getaway.
Is the box presented in a neat packaging?
Our gift boxes are presented in an elegant and careful packaging, reflecting the refinement of Hôtel Le Marquis.
Is the gift box available in a digital format (e-gift box)?
Yes, you can choose a digital gift box and receive it immediately by email. The recipient can then book their stay at Hôtel Le Marquis according to their availability.
Can the gift box be sent directly to the recipient?
Yes, you can have the gift box delivered directly to the recipient when placing your order. The box is sent in digital format, and the lucky recipient can then book their stay dates at Hôtel Le Marquis.
Do you deliver gift boxes internationally?
We offer international delivery of our gift boxes. Shipping costs and delivery times vary depending on the destination, with immediate digital dispatch for flexible use at Hôtel Le Marquis.
What are the delivery times for gift boxes by mail?
The gift boxes from Hôtel Le Marquis are sent by mail within 24 to 48 hours after purchase. You will receive a digital gift box by email, which you can immediately offer to your loved one. The beneficiary can then book their stay dates according to the availability of our establishment, Hôtel Le Marquis.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. The delivery is immediate in digital format, and the lucky recipient can then book their dates at the Hôtel Le Marquis establishment.
Is express delivery available?
The delivery of your gift box is immediate in digital format, allowing the recipient to quickly book their stay dates at Hôtel Le Marquis.
How can I track my order?
You can track your order by logging into your account on our website. The lucky recipient can book their dates at the establishment and enjoy their stay at Hôtel Le Marquis.
Can I receive my gift box by email or mail?
You can receive your gift box by email or by mail, depending on your preference. The digital format is sent immediately, and you pay the best rate directly to the establishment Hôtel Le Marquis.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by post is approximately 3 to 5 business days. You will receive your gift box in an elegant packaging and ready to give, directly from our establishment Hôtel Le Marquis.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation, your gift box remains valid. You can use it for a new reservation according to the conditions of the establishment Hôtel Le Marquis.
Can my gift box be extended if not used?
The extension of your gift box depends on the validity conditions indicated at the time of purchase. You can enjoy your stay in the elegance of our establishment, Hôtel Le Marquis.
Can my gift box be exchanged for another service?
The exchange of your gift box for another service depends on the availability and conditions of the establishment. You can enjoy your stay at Hôtel Le Marquis according to the terms indicated at the time of purchase of your gift box.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box depends on the conditions specified at the time of purchase, at our establishment Hôtel Le Marquis.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the conditions specified at the time of purchase. Enjoy your stay within steps of the Eiffel Tower in the elegance of Hôtel Le Marquis.
Is there a cancellation period for gift box reservations?
The cancellation deadline for bookings with a gift box depends on the establishment's conditions. Hôtel Le Marquis welcomes you with elegance and refinement just steps away from the Eiffel Tower, for an unforgettable Parisian getaway.
Is it possible to reschedule without fees with a gift box?
The date of a gift box can be postponed according to the conditions specified at the time of purchase, in our establishment Hôtel Le Marquis.
Can I convert my gift box into a gift card?
Gift boxes cannot be converted into gift certificates. You can use them to book an experience at our establishment, Hôtel Le Marquis.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
Hôtel Le Marquis offers special gift boxes for special occasions such as Valentine's Day, Christmas, or weddings. For example, our Romantic Getaway in Paris gift box includes rose petals, champagne, and a Seine River cruise. Discover our online offers to find the ideal gift box to give at our Hôtel Le Marquis establishment.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
We offer gift boxes tailored to various occasions, such as birthdays or getaways with friends. For example, our Romantic Getaway in Paris gift box includes an elegant night with rose petals and champagne, as well as a Seine river cruise. Explore our offers to find the ideal gift box to give at our establishment, Hôtel Le Marquis.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered by Hôtel Le Marquis are official and guaranteed without intermediaries. You thus benefit from the best rate, directly from the establishment, with secure payment and immediate digital delivery.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the Hôtel Le Marquis gift boxes are identical to those enjoyed on-site, namely stays in elegant rooms with à la carte breakfast, and getaways including options such as a Seine River cruise or a romantic atmosphere with rose petals and champagne. You can customize your gift box according to your preferences, with immediate digital delivery for flexible use by the recipient at Hôtel Le Marquis.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The services offered in our gift boxes can be exchanged according to the availability and conditions of the Hôtel Le Marquis establishment.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible for the purchase of a gift box from Hôtel Le Marquis establishment.
Is online payment secure?
The online payment for your gift box is secure to protect your banking data. You benefit from the best rate by purchasing directly from the Hôtel Le Marquis establishment.
Is payment via group or shared payment possible?
Payment via group or shared funds is not available at the moment. You can pay for your gift box by credit card, bank transfer, or PayPal according to the options offered during your order at our establishment, Hôtel Le Marquis.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer a unique experience in Paris, with stays in our 4-star boutique hotel located just steps away from the Eiffel Tower. Each box allows you to enjoy an overnight stay or a meal at our establishment, Hôtel Le Marquis.
Is it possible to pay in installments?
Payment in installments is possible according to the conditions of your order. You benefit from the best rate directly from the Hôtel Le Marquis establishment.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. You then receive a digital gift box to give, and the beneficiary can book their dates at the Hôtel Le Marquis establishment.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for the purchase of gift boxes at our establishment, Hôtel Le Marquis.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
Payments for Hôtel Le Marquis gift boxes are secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your banking data.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account. The conditions of the establishment Hôtel Le Marquis apply for any specific questions.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your gift box by credit card, PayPal, Apple Pay, or Google Pay. The payment is secure and immediate, with digital delivery of the gift box for flexible use at Hôtel Le Marquis.
Can I receive an invoice after my purchase?
An invoice will be sent to you by email after your purchase at Hôtel Le Marquis. You can also find it in your customer account on our website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. The payment is secure, and you immediately receive your gift box in digital format to offer. Take advantage of this opportunity to discover the elegance of Hôtel Le Marquis.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box for Hôtel Le Marquis. Check its validity and usage in the terms and conditions of the establishment.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, we accept payments by credit card, PayPal, and bank transfer. The payment is secure, and you immediately receive your gift box in digital format. Take advantage of this offer directly from our establishment, Hôtel Le Marquis.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes, according to the conditions of the Hôtel Le Marquis establishment.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your order. This message will be included with the shipment, for a unique and thoughtful touch, at Hôtel Le Marquis.
Can we add options to your gift box offers?
The gift boxes from Hôtel Le Marquis can be customized to your liking, with various options depending on the offers. You can add additional services such as a Seine river cruise or an à la carte breakfast to enhance your stay at Hôtel Le Marquis.
Do you offer premium packaging for gift boxes sent by mail?
We offer premium packaging for your gift boxes sent by mail. You can customize the packaging during your online order, for an extra touch of elegance to your gift, at our establishment Hôtel Le Marquis.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark a special occasion. Choose and customize your box as you like, with immediate digital delivery for Hôtel Le Marquis.
How do I request a refund for a gift box purchased online?
The refund of an online purchased gift box is possible according to the purchase conditions, provided that you supply your order number. These conditions are specified at the time of purchase at our establishment, Hôtel Le Marquis.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box for Hôtel Le Marquis, a duplicate can be issued subject to availability. We send you a digital gift box immediately after your purchase, which allows the beneficiary to book their stay dates directly with the Hôtel Le Marquis establishment.
Can partially used gift boxes be refunded?
Partially used gift boxes cannot be refunded. You can offer a romantic or Parisian getaway for two at our establishment, Hôtel Le Marquis.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a gift box for another of equal or greater value, subject to the establishment's conditions. You can choose and customize your box with all your desires, directly from our official Hôtel Le Marquis boutique.
Does the right of withdrawal apply to the purchase of a gift box?
Purchasing a gift box for Hôtel Le Marquis does not entitle you to a right of withdrawal, as it is a service. The box is non-exchangeable and non-refundable.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of an already sent gift box depends on the conditions specified at the time of purchase. At Hôtel Le Marquis, you can offer elegant stays just steps away from the Eiffel Tower.
What should I do if the received box is damaged or contains an error?
If your Hôtel Le Marquis gift box is damaged or contains an error, we invite you to provide us with a photo of the box as soon as possible. We will process your request promptly according to the conditions of the Hôtel Le Marquis establishment.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of a gift box depends on the general terms and conditions of Hôtel Le Marquis establishment.
What happens if the recipient couldn't use the gift box before its expiration date?
If the gift box is not used before its expiration date, it can no longer be used. We advise you to check the conditions of the establishment to find out about possible extension options at our establishment, Hôtel Le Marquis.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit can be issued according to the specific conditions of the Hôtel Le Marquis establishment.
How can I redeem the cashback?
The kitty is available as a gift voucher for a stay at Hôtel Le Marquis. The beneficiary can book their dates directly with the establishment and enjoy their Parisian getaway.
What is the processing time for a refund after I make a request?
The refund deadlines depend on the purchase conditions of your gift box. At Hôtel Le Marquis, refunds are possible according to the terms specified during your order.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
The Hôtel Le Marquis gift boxes are neither exchangeable nor refundable. Cancellation of a reservation made with a gift box is possible according to the conditions specified at the time of purchase, in our Hôtel Le Marquis establishment.
Are there any dates excluded for gift boxes?
Yes, certain dates can be excluded when booking your gift box. Please check the available dates directly during your booking at our establishment, Hôtel Le Marquis.
Is booking with a gift box subject to availability?
The reservation with a gift box at Hôtel Le Marquis is subject to the availability of the establishment. To fully enjoy your getaway within walking distance of the Eiffel Tower, it is advisable to book your dates as soon as possible.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password so you can fully enjoy your gift box at Hôtel Le Marquis.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift box, the gift box number is required. This number allows us to validate your reservation at our establishment, Hôtel Le Marquis.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the hotel's availability. Enjoy a romantic getaway in the elegance of Hôtel Le Marquis, located just steps away from the Eiffel Tower.
Can I use my gift box on holidays?
The use of your gift box at Hôtel Le Marquis is possible on public holidays, subject to availability. For an elegant and romantic stay, enjoy the refined atmosphere of our 4-star boutique hotel in Paris, just steps away from the Eiffel Tower.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the establishment. You can book your dates directly with Hôtel Le Marquis.
Can I book online with my gift voucher?
To book with your gift box, you can directly choose your dates at the Hôtel Le Marquis establishment.
Can I make a reservation by phone with my gift box?
Telephone reservations are possible with your gift box. Hôtel Le Marquis welcomes you just steps away from the Eiffel Tower for an elegant and refined Parisian getaway.
Can I make a reservation by email with my gift box?
Booking by email with a gift box is possible according to the establishment's conditions. Hôtel Le Marquis welcomes you to its 4-star boutique hotel in Paris, just steps away from the Eiffel Tower.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the establishment's conditions. This modification is possible to fully enjoy your stay at Hôtel Le Marquis.
Does my gift box cover the entire service?
Your gift box covers the service mentioned on your exchange voucher, such as a stay at our 4-star boutique hotel in Paris. Any additional charges or options, like a Seine River cruise, are at your own expense. Hôtel Le Marquis by Inwood Hotels welcomes you just steps away from the Eiffel Tower for an unforgettable Parisian getaway.
Is my gift box personalized?
Your gift box is personalized with the name of the beneficiary indicated at the time of purchase. It is valid for a getaway for two at our establishment, Hôtel Le Marquis.
Can my gift box be used all at once?
Yes, your Hôtel Le Marquis gift box can be used in one go. You will be able to fully enjoy your getaway for two at this 4-star boutique hotel in Paris, located just steps away from the Eiffel Tower. The terms of use are specified in the conditions of your Hôtel Le Marquis gift box.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid for a stay at our establishment, Hôtel Le Marquis, located just a stone's throw away from the Eiffel Tower in Paris.
Is my gift box valid in only one establishment?
Your gift box is valid at our establishment, Hôtel Le Marquis, located just steps away from the Eiffel Tower in the chic 15th arrondissement of Paris.
Is an upgrade possible with an additional fee using my gift box?
Your room upgrade is possible depending on availability and the establishment's conditions. You will be able to enjoy the elegance and refinement of Hôtel Le Marquis.
Can someone else use my gift box?
The gift box is nominative and reserved for its beneficiary. It can only be used by the person indicated at the time of purchase, in our establishment Hôtel Le Marquis.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be requested during your stay according to the establishment's conditions. The details are specified on your gift box for your getaway at Hôtel Le Marquis.
Is an ID required upon arrival when using a gift box?
Upon your arrival at Hôtel Le Marquis, you may be asked to present an ID depending on the establishment's conditions.
Do you accept pets?
The presence of pets depends on the reservation conditions of our establishment, Hôtel Le Marquis.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account and follow the instructions on our website. You will be able to choose your stay dates and enjoy the elegance of Hôtel Le Marquis in Paris.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can place an order as a guest and enjoy your stay at our establishment, Hôtel Le Marquis.
Is my gift card divisible? Can I use it multiple times?
Your gift voucher can be used in several installments, depending on the availability at our establishment, Hôtel Le Marquis.
What are the check-in and check-out times?
The check-in and check-out times at Hôtel Le Marquis are set at 3 PM for check-in and 12 PM for check-out. These hours allow you to fully enjoy your stay at our establishment.
What services are included in a gift certificate?
The services included in an Hôtel Le Marquis gift box vary depending on the chosen offer. For example, the Romantic Getaway includes an overnight stay in a room with rose petals and champagne, as well as a Seine River cruise. For specific details, refer to the conditions of your gift box.
What is the difference between a gift box and a free amount voucher?
A gift box from Hôtel Le Marquis offers you a choice among predefined experiences, such as overnight stays or meals, while a voucher with a free amount allows you to pay for a service up to the chosen amount in our Hôtel Le Marquis establishment.
Are the terms of use clearly stated?
The terms of use for our gift boxes are clearly stated on our website. You can consult them before your purchase to fully enjoy your getaway at Hôtel Le Marquis.
How do I use a gift box during booking?
To use your gift box at Hôtel Le Marquis, simply mention your unique code when making a reservation. The recipient can then book their dates directly with the establishment and enjoy their stay just steps away from the Eiffel Tower.
Can the gift box be transferred to a third party?
The gift box can be given to a third party. Simply enter the recipient's name during the order process so they can enjoy their stay at our establishment, Hôtel Le Marquis.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity depends on the establishment's conditions. At Hôtel Le Marquis, you can customize your gift box to your liking and benefit from immediate digital delivery.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent according to the purchase conditions at our establishment, Hôtel Le Marquis.
What is the validity period of a gift box?
The validity period of a gift box for Hôtel Le Marquis is 1 year. This allows you to offer a stay in Paris with flexibility of use, while enjoying the elegant services of our establishment, Hôtel Le Marquis.
Are children allowed?
Hôtel Le Marquis accepts children, but it is recommended to check the specific conditions of the establishment for your stay.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the beneficiary does not spend the entire value of the gift box, the remaining balance is lost. In case of exceeding the value, an additional payment will be required, according to the conditions of the Hôtel Le Marquis establishment.
Is the spa access private?
Access to the spa is not mentioned in the benefits of the gift boxes offered by Hôtel Le Marquis. To fully enjoy your stay, we invite you to check the available facilities during your booking.
What types of gift boxes do you offer?
We offer gift boxes for stays at Hôtel Le Marquis, romantic getaways in Paris, or nights in the chic 15th arrondissement of Paris. The boxes include various services such as breakfasts, Seine river cruises, and access to elegant rooms. Enjoy these unique experiences at our establishment, Hôtel Le Marquis.